Insights

Note: This blog was first published on January 17, 2021, and has been updated to reflect new information and insights.

Takeaway: Human-centered design focuses on the users and their needs at every stage of the design process. This approach integrates empathy and user feedback to create customized...

Takeaway: Government websites are needing to do more heavy lifting than ever before, serving as a digital hub for announcements, alerts, administrative tasks, events, and general information. Expectations are extending far beyond that of a functional powerhouse. Constituents count on their website...

Note: This blog was published with Peter Ross, former Director of UI/UX at Promet Source.

Takeaway: UX impacts SEO, so your SEO efforts can be improved by ensuring your website gives users a smooth experience. The better the user experience on your site, the more likely users are to engage with it...