Insights

A water district's website gets very different visitors on the same morning. A resident wants to know whether a boil-water notice covers their street, a contractor needs the right connection permit form, and a ratepayer is looking for the date of next month's rate hearing. Many districts are also...

Roughly one in ten breaches in Verizon's 2026 Data Breach Investigations Report (DBIR) was a basic web application attack, meaning an attack aimed directly at a website or web app, and in the 2025 edition that share was 18%. For a government agency, the public website is the most visible piece of...

A government client's SearchStax usage climbed from under its 2.5 million monthly request limit to roughly 4 million requests in August, which put the site on course for a plan costing nearly four times as much. The cause was Google and Bing crawling an internal document library meant for a small...