Accessibility Audit and Remediation Services
State and local governments, including public colleges and universities, must make their websites conform to Web Content Accessibility Guidelines (WCAG) 2.1 Level AA under Americans with Disabilities Act (ADA) Title II: by April 26, 2027 for entities serving 50,000 or more people, and by April 26, 2028 for smaller governments and special districts. Promet Source’s accessibility testing gives your team a documented starting point: we audit your website against WCAG 2.1 AA using automated scans and manual keyboard and screen reader testing, then report every issue, where it is, and how to fix it.
Every engagement starts with a Statement of Work that defines what we’ll test. Your team or vendor can work from the report, or our Drupal team can handle remediation and ongoing monitoring so new content stays accessible.
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When is the ADA Title II website accessibility deadline?
The U.S. Department of Justice (DOJ) extended both Title II compliance dates by one year in an interim final rule issued April 20, 2026. The required standard did not change: WCAG 2.1 Level AA for websites and mobile apps.
| Who | Deadline | Standard |
|---|---|---|
| State and local governments serving 50,000 or more people, including most public universities | April 26, 2027 | WCAG 2.1 AA |
| Governments serving fewer than 50,000 people, and special district governments | April 26, 2028 | WCAG 2.1 AA |
What does a Promet Source accessibility audit include?
Every audit combines automated scans with manual testing. Automated tools speed up the work but cover only part of the standard: Federal testing guidance from Section508.gov notes that some requirements depend on context and need human judgment, and that full conformance validation requires manual testing. Our specialists, certified by the Department of Homeland Security (DHS) as Trusted Testers and the International Association of Accessibility Professionals (IAAP) as Certified Professionals in Accessibility Core Competencies (CPACC), test manually with a keyboard and a screen reader to catch the barriers a scanner misses.
What you receive
- A Statement of Work that sets the pages, standard, and timeline for the site audit.
- A manual accessibility report that lists every failure, where it is, why it fails, and how to fix it.
- Remediation guidance your vendor or our Drupal team can work from directly.
Which standard we test to
WCAG 2.1 has 78 success criteria under 13 guidelines: 30 at Level A, 20 at Level AA, and 28 at Level AAA. AA conformance, the Title II standard, means meeting all 50 Level A and Level AA criteria, and that is what we test to by default.
How long does an accessibility audit and remediation take?
Most projects take about two months from the signed Statement of Work to a remediated site: one to one and a half months for a smaller site, and up to four months for a large or complex one. If your team handles its own fixes, plan on two weeks to a month and a half for that step. For the full process, read our Roadmap for Web Accessibility Testing and Remediation.
| Step | What happens | What you get |
|---|---|---|
| 1. Statement of Work | We review your site and recommend pages to test, weighing user interactivity and page popularity so the audit covers the widest range of content. We agree on the scope, the standard (WCAG 2.1 AA by default), and the timeline. | Your Statement of Work. |
| 2. Accessibility audit | We scan the agreed pages using an accessibility tool, then test them manually with a keyboard and a screen reader to catch what automated tools miss. | A complete list of issues. |
| 3. Report | We document every issue: where it is, why it fails and how to fix it. | The complete accessibility report. |
| 4. Accessibility remediation (recommended) | Our certified accessibility team fixes the issues in your site’s source code and templates. Otherwise, your team or vendor works from the report. | Fixed issues. |
| 5. Ongoing monitoring (recommended) | We run scheduled accessibility scans on your website and conduct manual reviews of top pages. | Early warning before new issues pile up. |
Download the free manual WCAG audit template
Which public agencies has Promet Source made accessible?
Promet Source builds accessibility into public sector websites during development and keeps it in place through ongoing support. Two examples:
We moved the county's website for its 161,000 residents from Oracle Portal to Drupal, with a mobile-first, task-based homepage built around the services residents use most. We continue to provide accessibility monitoring, reporting, and remediation, so the site stays accessible as county staff publish new content. The redesign earned a 2019 Communicator Award of Distinction.
We migrated their site over to Provus®EDU and implemented WCAG 2.2 Level AA standards to every component, ensuring inclusivity by default. The responsive, accessible design on the new platform increased their new users by 16.08% and clicks to the Apply page by 41.07%.
Partnering with Promet Source and Pantheon allowed us to transform our digital experience to better serve our students and community. The new website is mobile-friendly and accessible. This project was a crucial step in aligning our digital presence with RCBC’s mission to enhance engagement and support student success.
Where should your Title II work start?
Tell us about your website, your deadline, and what your team can handle in-house. We'll recommend an audit scope and timeline that fits your budget cycle and gives you a documented plan to share with leadership.
Frequently asked questions
Title II requires state and local governments, including public colleges and universities, to make their web content and mobile apps conform to WCAG 2.1 Level AA. The deadline is April 26, 2027 for governments serving 50,000 or more people and April 26, 2028 for smaller governments and special districts. The rule covers content you post and, in most cases, content that vendors provide on your behalf.
After the compliance date, an inaccessible website can lead to complaints to the DOJ, investigations, and lawsuits from residents or students who can't use your services. A documented audit and remediation record helps show that your organization is acting in good faith.
Automated tools cover only part of the standard, as federal guidance from Section508.gov and Digital.gov both note, and they can't judge whether a screen reader user can complete a form or whether keyboard focus moves in a logical order. We use scanners to find patterns quickly and for ongoing monitoring, then rely on certified manual testers for the issues that cause real barriers.
The cost depends on the number of page templates and content types we test, how many issues we find, and whether our team or yours handles the fixes. A site built on a few shared templates costs less to test and fix than one with many custom layouts, because one template fix can resolve the same issue across hundreds of pages. Tell us about your site and we'll scope the audit before you commit.
- Accessibility training for your staff
- WCAG 2.2 AA testing and remediation
- PDF testing and remediation
- Testing for calendars, payment portals, CAPTCHAs, and other third-party tools
- Ongoing automated testing using DubBot, with scheduled manual checks
In most cases, you can keep your current site. Testing works on any platform because it checks the pages your visitors see. Many fixes happen in templates and shared components, so one change can resolve an issue across hundreds of pages.
We offer training for staff who publish content, so headings, links, images, and documents are accessible from the start. We also offer scheduled automated scans to flag new issues daily or weekly, and manual reviews of your top pages to catch what scanners miss.
Accessibility testing and remediation finds and fixes the issues on your current website. ADA Consulting Services covers the broader program around it. Many clients start with an audit and add consulting once they see the scope of the work.
| Accessibility Testing & Remediation | ADA Consulting | |
|---|---|---|
| Scope | Audit, fix, and retest your website | Strategy and long-term planning |
| Best for | Organizations that need to know where they stand and fix what they find | Organizations building an accessibility program across departments |
| Deliverables | Accessibility report, remediation, Statement of Work | Roadmap and ongoing guidance |
| Length | About two months on average depending on site size | Ongoing |
We offer ongoing monitoring, reporting, and remediation, which is how we support Martin County. Your site keeps changing after the audit, and ongoing support keeps new content from undoing the work.
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