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A crisis can put a website to the test, and never has this been more true than in the current COVID-19 outbreak. As social distancing and stay-at-home orders are fueling a heavier than usual reliance on online communications, people are looking to state and local websites for up-to-date and Read More
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COVID-19 has fueled, among many things, a hefty appetite for data and analytics. Having witnessed a rapid-fire evolution from a few, isolated cases in another corner of the world, to a pandemic that has the globe in its grips, data visualizations are now helping to tell the story and reveal the Read More
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Recent challenges sparked by widespread work-at-home mandates are revealing an essential need to ensure productivity and engagement for remote meetings. Many of us are familiar with the internet meme video, A Conference Call in Real Life.  It may resonate as all too real (but still very funny Read More
Illustration of a person sitting in front of a computer in a remote meeting interacting with other people on their screen
ADA web accessibility compliance ultimately requires that developers get into the weeds of the 78 guidelines that make up WCAG 2.1. Visual checks and quick scans provide a solid starting point, however, and serve as key indicators of underlying accessibility violations.  Here’s an overview of the Read More
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Current realities are rapidly shifting for all of us. What to do now? What can we expect?  During a time of crisis, the quality of communications can have a huge impact, and not just in the moment. The effects of what is said and what is not said will linger, and reveal much about the organization Read More
A Crisis Communication sign with the header of the blog: Words Matter: Communication in a Time of Crisis