Insights

Takeaway: Through a strategic partnership announced in January 2025, Promet Source and Civic AI Navigator are bringing next-generation AI chatbot online capabilities to government websites. This collaboration combines Promet's two decades of public sector expertise with Civic AI's chatbot for...

Takeaway: Building and adding an AI chatbot on a county website requires careful planning, development, deployment, and maintenance. We recently used Civic AI Navigator (formerly Promethia), our custom chatbot solution, to build a chatbot for the Martin County Library System and did a live demo for...

Takeaway: AI and LLMs have significant potential in making user experience better for government constituents, so in the April 18 webinar with Drupal4Gov, we share our journey of developing a conversational search chatbot for the Martin County Library System, powered by LLMs and seamlessly...

Takeaway: AI is rapidly transforming Drupal development, moving from merely assisting developers to potentially replacing them entirely. While current AI tools like GPT-4 already analyze code and suggest solutions, five significant hurdles remain. As these barriers fall with each new AI advancement...
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