My name is Katherine Shaw and I am a front end web developer at Promet Source. I'd like to start by sharing a little bit of my background, as it has helped me to understand why accessibility, on the web and in the world around us, is such an important issue. I am an advocate for web… Read More

Takeaway: AI and LLMs have significant potential in making user experience better for government constituents, so in the April 18 webinar with Drupal4Gov, we share our journey of developing a conversational search chatbot for the Martin County Library System, powered by LLMs and seamlessly… Read More

Takeaway: When engaging with potential vendors, government officers need to ask the right questions to assess their cybersecurity preparedness. By thoroughly evaluating a vendor's security posture, you can make informed decisions and build partnerships with companies that share their commitment to… Read More

Note: This blog was first published on March 10, 2022, and has been updated to reflect new information and insights. Takeaway: The pandemic has accelerated the trend of municipal websites serving as a virtual town square—a central and welcoming place where critical information in shared,… Read More

Note: This blog was first published on January 17, 2021, and has been updated to reflect new information and insights. Takeaway: Human-centered design focuses on the users and their needs at every stage of the design process. This approach integrates empathy and user feedback to create customized… Read More

Takeaway: Throughout my career, I've reviewed hundreds of government websites for accessibility compliance. I often found issues that are easy to fix but create barriers for people with disabilities. I focus on the 13 biggest county websites for this post. The top 5 accessibility problems I found… Read More

Takeaway: Governments should adopt policies to govern web content since various kinds of web content are essential for community engagement. We need to guarantee accurate information reaches constituents. Drupal provides versatile content oversight tools, including permission settings and review… Read More

Note: This blog was first published on June 17, 2011, and has been updated to reflect new information and insights. Takeaway: Choosing a CMS for a municipal website demands a solution that prioritizes public service, transparency, and secure citizen engagement. While both Joomla and Drupal… Read More